Slang.ai is a voice AI phone-answering platform for restaurants, handling reservations, guest questions, and VIP routing 24/7, trained on 20M+ calls and directly measuring guest satisfaction (96%+ CSAT reported). Founded in 2019 by ex-Spotify data scientists Alex Sambvani and Gabriel Duncan, it has raised $56M+, is SOC 2 compliant, and serves 2,000+ full-service restaurants including Texas de Brazil and Merchants Hospitality, with plans starting at $379/month per location.

The AI Superhost for Restaurants

Key features

24/7 AI call answering: reservations, hours, directions, menu, and allergy questions
Comprehensive reservation management integrated with leading platforms
VIP call handling & routing to staff or concierge lines
Cross-sell across locations when the requested site is full
Smart Alerts & Smart Inbox: real-time priority topic alerts and follow-up tagging
Direct CSAT measurement on every call
Tripleseat integration for private event lead capture
Bilingual (English/Spanish) support
Enterprise reporting, custom integrations, and MFA/SSO security controls

Strengths

Platform built on 20M+ calls, 40x more training data than most competitors (per site)
Direct, native CSAT measurement on every call
Official integrations with OpenTable, SevenRooms, Tripleseat, Yelp, Fishbowl
SOC 2 compliant
Fast setup (as little as 30 minutes, live same day)
Well-funded and proven at scale: $56M+ raised, 2,000+ full-service restaurants served
Recognized by Fast Company as a Most Innovative Company in Dining (2024)

Best for

Full-service, reservation-taking restaurants losing bookings to missed or unanswered calls
Multi-location hospitality groups wanting centralized cross-location call handling and cross-sell of availability
Restaurants with high private-event volume wanting automated lead capture via Tripleseat integration
Guest services and reservations managers wanting measurable CSAT data tied directly to phone interactions
Enterprise restaurant groups needing SSO/MFA-compliant, custom-integrated voice AI at scale

Integrations

OpenTable (native, deep, system)
SevenRooms (native, deep, system)
Tripleseat (native, deep, system)
Yelp (native, basic, system)
Fishbowl (native, basic, system)

Pricing

USD 379 / month

slang.ai

Slang AI

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