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Loman is a 24/7 Voice AI phone agent for restaurants that takes orders, reservations, and payments by phone while syncing clean tickets to the POS, trained on 20M+ restaurant calls with a reported 99.6% order accuracy. Founded in Austin in summer 2024 by CEO Christian Wiens, it raised a $3.5M seed round in August 2025 and integrates deeply with Toast, Square, Clover, SpotOn, and OpenTable.

24/7 AI Phone Answering for Restaurants

Key features

  • AI phone order taking: pickup/delivery orders synced directly to POS
  • Secure phone payments integrated with the restaurant's POS
  • Phone reservations synced to systems like OpenTable
  • Menu & FAQ accuracy: hours, directions, allergens, wait times, catering questions
  • Multi-call handling: up to 50 simultaneous calls (Starter tier)
  • Dynamic upsell engine nudging add-ons and combos (Premium tier)
  • Multi-location management: shared menu, per-store overrides, roll-up analytics
  • Command center dashboard: live calls, transcripts, orders, revenue metrics

Strengths

  • 99.6% order accuracy reported, described as industry-best
  • Deep, named POS/reservation integrations: Toast, Square, Clover, SpotOn, Shift4, NCR Aloha, Olo, OpenTable
  • Trained on 20M+ restaurant calls with human-level interruption handling
  • Fast onboarding (24-48 hours)
  • No per-minute call fees — predictable software pricing vs. hourly wages or call-center costs
  • Well-funded for its stage: $3.5M-$4M raised from Next Coast Ventures, TenOneTen Ventures, Antler

Best for

  • Independent restaurant owners losing orders to missed calls during peak hours
  • Pizza and high-phone-volume restaurant categories where call handling is operationally critical
  • Multi-unit and franchise restaurant groups needing centralized, per-location call management and analytics
  • National restaurant brands/enterprises standardizing phone service quality across many locations
  • General managers wanting to free up front-of-house staff from phone duty to focus on in-restaurant guests

Integrations

  • Toast (native, deep, system)
  • Square (native, deep, system)
  • Clover (native, deep, system)
  • SpotOn (native, deep, system)
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