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Lightspeed is a cloud-based point-of-sale and payments platform for retail, restaurant and golf businesses. The retail product combines POS, inventory management, built-in eCommerce, wholesale ordering and reporting. Its AI layer, Lightspeed AI, answers questions about sales and inventory and can draft actions such as purchase orders and stock transfers once the merchant approves them. Pricing on the retail page is for Lightspeed Retail (X-Series).

POS & Payments Platform: sell in person and online from one connected platform

Key features

  • Retail POS: cloud-based, 1 register included on every plan
  • Inventory management: products, variants and stock across channels, plus purchase orders and landed costs
  • Lightspeed AI: builds reports from your data and, with approval, drafts purchase orders, stock transfers and price/product updates
  • AI Doc Import: draft POs from a scanned or uploaded supplier invoice (add-on on Basic and Core, included on Plus)
  • Wholesale and NuORDER catalog: wholesale network, 5M+ product catalog, PO sync with the POS
  • Built-in eCommerce connected to POS inventory
  • Integrated payments: 1.5% card-present rate shown on every plan
  • Insights: forecasting, order recommendations, custom and scheduled reports
  • Mobile Scanner app for iOS and Android: stock counts, inventory tracking, order fulfillment
  • Retail API, Workflows, custom user roles, SSO
  • In-store and online loyalty
  • Lightspeed Capital: cash-advance financing, select regions only

Strengths

  • One platform covering POS, inventory, eCommerce and payments
  • Large partner directory (accounting, eCommerce, marketing, shipping, loyalty)
  • Published SOC 2 Type II coverage and PCI attestations of compliance for core products
  • AI actions require merchant approval before they run
  • Published tiered pricing with a free trial

Best for

  • Independent retailer that wants one system for in-store and online inventory
  • Multi-location retail operator that needs centralized stock, reporting and transfers
  • Retail buyer who orders from wholesale brands and wants POs synced to the POS
  • Store owner who wants AI help with reporting and purchase order drafting

Integrations

  • QuickBooks Online (native, deep, tool)
  • Xero (native, deep, tool)
  • Shopify (native, deep, tool)
  • BigCommerce (native, deep, tool)
  • WooCommerce (native, deep, tool)
  • NetSuite (native, deep, system)
  • Sage Intacct (native, deep, tool)
  • Mailchimp (native, basic, tool)
  • Klaviyo (native, basic, tool)
  • Homebase (native, basic, tool)
  • Gusto (native, basic, tool)

Pricing

  • USD 89 / month - 14-day free trial

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