Ellipsis Health is a San Francisco-based AI care management platform whose core product, Sage, is an emotionally intelligent voice AI agent built to handle the patient phone calls that overwhelmed care teams cannot scale. What sets it apart from generic voice bots is its proprietary Empathy Engine, built on patented vocal biomarker technology trained on millions of live clinical calls, which detects a patient’s emotional and mental health state in real time and adjusts its tone and approach mid-conversation. Key features include 24/7 autonomous outbound and inbound care management calls, health risk assessments, post-discharge follow-ups, care coordination and transitions of care, disease management adherence support, program enrollment, eligibility verification, and Salesforce Health Cloud integration. It is designed for health plans, health systems, and care management organizations managing high-risk, high-cost patients with complex behavioral, physical, and social needs, and is trusted by organizations including UnitedHealth Group, Aetna, Duke Health, and Highmark. Pricing is not publicly listed; it operates on a subscription or usage-based model negotiated directly with healthcare organizations through a sales process.
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