Assort Health is an AI-powered voice agent platform built specifically for healthcare, designed to handle the entire patient phone journey — from inbound scheduling and referrals to intake, prescription refill requests, and post-visit follow-up — without putting patients on hold. Trained on over 190 million patient interactions across 22+ specialties, its AI agents integrate directly with more than 84 EHR and practice management systems to book appointments, update patient data, and route calls in real time. Key features include specialty-specific call handling, omnichannel outreach across voice, SMS, and chat, outbound campaign tools for waitlist management and appointment reminders, and real-time analytics dashboards. It is designed for specialty practices, hospitals, and large multi-site healthcare organizations rather than small single-provider offices, and has been deployed at organizations including OrthoIndy and Chesapeake Healthcare, with customers reporting hold time reductions of up to 97%. Pricing is not publicly listed and is custom-quoted through sales depending on practice size, call volume, and feature requirements.
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