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Signifyd is an e-commerce fraud and abuse protection platform that decides in real time whether to approve an order, then financially guarantees each approval, covering either fraud chargebacks or all chargebacks. Its decision engine draws on a network Signifyd says holds more than 950 million digital identities, and it extends beyond checkout into pre-account session signals, account login and changes, chargeback recovery, and returns and refund abuse. It connects through plugins for platforms such as Shopify Plus, Adobe Commerce, Salesforce Commerce Cloud, and BigCommerce, and through APIs and SDKs for custom stacks. Pricing is quote-based and charged as a percentage of the order total on approved orders.

Commerce runs on our decisions

Key features

  • Session Intelligence, device and behavioral signals tied to one session ID to flag bots early
  • Account Integrity, monitors account creation, login, and modification
  • Guaranteed Fraud Protection, millisecond order decisions with a 100% financial guarantee on approvals
  • Complete Chargeback Protection, guarantee configurable up to total chargeback liability shift
  • Authorization Rate Optimization, issuer integrations and pre-auth decisioning to raise approval rates
  • Chargeback Recovery, helps merchants dispute and recover chargebacks
  • Returns Assurance, instant refunds for high-value customers while limiting return and appeasement abuse
  • Expert re-review, declined orders can be resubmitted for review by a certified fraud expert
  • Automated fulfillment, starts fulfillment automatically from the guarantee decision

Strengths

  • Financial guarantee on every approved order shifts chargeback liability to Signifyd
  • Large merchant network and 15+ years of data behind identity and intent decisions
  • Coverage across the shopper journey from session and account signals to chargebacks and returns
  • Published SOC 2 Type II, ISO 27001, and PCI DSS Level 1 posture plus pre-built platform plugins

Best for

  • Mid-market and enterprise retailers losing revenue to chargebacks or false declines
  • Merchants on Shopify Plus, Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, or commercetools
  • Fashion, electronics, home goods, grocery, auto parts, airline, and quick-service restaurant brands
  • Retail teams wanting less manual fraud review and less returns or promo abuse without added friction

Integrations

  • Shopify Plus (native, deep, system)
  • Adobe Commerce (native, deep, system)
  • BigCommerce (native, deep, system)
  • commercetools (native, deep, system)
  • Miva (native, deep, system)

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Features

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