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Clerk.io is an AI platform for online stores that combines product search, recommendations, a shopping chatbot, audience segmentation, and personalized email on top of a single store integration. Search, Recommendations, Chat, Audience, and Email all work from the same product, order, and customer data, so a store connects once and adds modules as needed. It is built mainly for independent and mid-market e-commerce businesses and connects to platforms such as Shopify, WooCommerce, Magento, and BigCommerce, or to custom stores through an open API.

Turn more clicks into customers

Key features

  • AI Search, understands intent, typos, behavior, sales data, and availability
  • Intent Search, aimed at eliminating zero-result search pages
  • Recommendations, complements, alternatives, and next products using basket context
  • Chat, generative and predictive chatbot giving product-aware answers
  • Audience, segments by purchase intent and syncs to Email, Meta, Google Ads, and Klaviyo
  • Email, personalized product emails with automatically selected products
  • Merchandising, rules that can be personalized from customer data
  • Ask Clerk.io, AI assistant for store-performance questions and strategy suggestions
  • No-code popups, create and launch popups without writing code

Strengths

  • One store integration powers five connected modules on shared data
  • Modular, usage-based pricing that gets cheaper per unit as volume grows
  • Wide platform coverage including European stacks plus an open API
  • Public Trust Center with GDPR, EU AI Act, and security documentation

Best for

  • Independent and mid-market online stores wanting AI search and recommendations without a large team
  • Shopify, WooCommerce, Magento, and BigCommerce merchants wanting one platform instead of separate tools
  • E-commerce teams wanting to win back visitors with segmented email and ad audiences
  • B2B and enterprise merchants needing customized setups and dedicated support

Integrations

  • Shopify (native, deep, system)
  • WooCommerce (native, deep, system)
  • Magento (native, deep, system)
  • BigCommerce (native, deep, system)
  • Shopware (native, basic, system)
  • Lightspeed (native, basic, system)

Categories

Features

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