TeleVox is an AI-powered patient engagement and communication platform that automates outreach across every stage of the care journey, from scheduling and pre-visit prep through post-visit follow-up. Its key features include automated appointment reminders and confirmations, two-way messaging across voice, SMS, RCS, email, and chat, a conversational AI virtual agent called Iris that handles inbound patient inquiries and self-service tasks, multilingual support, EHR integration with Epic, Cerner, and Allscripts, and a Journey Insights dashboard for tracking engagement metrics and no-show rates. It is designed for hospitals, health systems, and large multi-site practices rather than individual providers, and is trusted by more than 7,000 healthcare customers. Pricing is custom-quoted through sales and not publicly listed.
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